Check out some of the major complaints: Non-Stick Doesn’t Work. It took me three days of working with my card company until they returned my money. Do not buy these products. We use cookies to improve your experience on our site and to show you personalised advertising. Consumer sand corperate affairs says I have to send your company a complaint. Your password has been sent to the specified email address. DO NOT DO BUSINESS WITH THIS COMPANY. BBB information and Business Profiles reflect the most current information available to us. Read more. Steel Warehouse in Brooklyn, NY. Does this pan work? We appreciate your patience as we and everyone in our communities focus on addressing this crisis. I cooked pouched eggs in frying pan the eggs stuck to the bottom of pan. this is my complaint!!!!! The very next day I received an email thanking me for my order, with the order number and my billing statement. Some people report that the pan works just fine. Its construction makes it lightweight and comfortable to use. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB is here to help. Gotham steel/air fryer . Good. Your password has been sent to the specified email address. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Please help me, I am 72 years old and I need my air fryer! First, experiences vary when it comes to the main feature of this pan. A very nasty person, Amanda, and told me I did order it and hung up on me. This is the 4th day of trying to call them, telephone number constantly busy. See BBB rating, reviews, complaints, & more. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. As a matter of policy, BBB does not endorse any product, service or business. After ordering one fry pan and one for free at a total of $19.95 by phone, I tried to cancel my order but was told that I was not in the sytem. This organization is not BBB accredited. After she told me about them, I said I would call back if interested. your advertising is false everything sticks to frying pan and I have marks on frying pan that will not wash off. When I called that number, I was greeted by an automated voice listing numbers to press for bunches of different products, but not the Gotham Steel frying pan. How horrified I as to see that my account had been charged over $100. BBB remains operational and focused on serving our business community. I am now trying to contact customer service to find out why my account has not been credited. After using it maybe 8 times, while cooking eggs I noticed a flame, thank goodness I didn't walk away. all pots and pans stick food to bottom of frying pan even pouched eggs in water and three beef sausages totally stuck to pans. By using this website you agree to our Cookies Policy. leslie moss Send email : Oct 28, 2017 food sticking. Some of the sources of information BBB relies on are temporarily unavailable. I immediately called again and said I never ordered anything. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Hard to Clean. BBB reports on known marketplace practices. Gotham Steel pans with titanium non-stick have a distinct look with its copper-colored interior and a glossy black exterior. How BBB Processes Complaints and Reviews. There were several complaints that the Gotham Steel frying pan is very thin, flimsy and warps after a couple of uses. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. United States, California: Tweet: Consumer complaints and reviews about Gotham Steel: leslie moss Send email : Oct 28, 2017 sticking pans and pots. There was at least one complaint where a customer stated that once the non-stick coating wore off, the pan became very hard to clean. Do not buy these products . I, of course, refused the package. I actually never gave them any of my personal information and I must assume the only way they got this information was by pfishing my phone number when I called. Please check out resources available to you at BBB.org/coronavirus. I called this company, back in the middle December, by phone to ask questions about their pans. I was told to send proof of purchase which I did twice and then I was told the matter was being resolved by sending another air fryer! BBB remains operational and focused on serving our business community. Gotham Steel Pan Complaints. all pots and pans stick food to bottom of frying pan even pouched eggs in water and three beef sausages totally stuck to pans. Finally after 3 days, got hold of customer service who told me not to accept the order. I never heard from anyone,that is why I kept calling! Gotham Steel . We use cookies to improve your experience on our site and to show you personalised advertising. I have been calling about my surveyed since Oct.23rd and spoke with five different people in customer service and got no results but a run around!! I purchased it at Bed Bath & Beyond, because I lost my bill, had my Visa bill, they said call Gotham. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. In addition they had my name, address, and billed to my credit card. BBB Business Profiles are subject to change at any time. I purchased the Gotham Steel Smokeless Grill on May 30th. Zwilling Ceramic Non-stick Pan . BBB Business Profiles may not be reproduced for sales or promotional purposes. We’ll guide you through the process. If you are a Batman fan and reading this in the hope that this article is about the Gotham city, then it might not be what you have been expecting, but if you are looking for a superb brand for a wide assortment of reliable and efficient non-stick pans, then you are at the right … Gotham Steel Pan Reviews 2020 : Worth Buying?

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