Right of revocation

Right of withdrawal


Right of revocation

Right of withdrawal


You have the right to cancel this contract within 14 days without giving reasons. The withdrawal period is fourteen days and starts from the date on which you have taken the goods in possession. To exercise your right of cancellation, you must notify us by a clear statement (for example a letter sent by mail, fax or E-Mail) about your decision to revoke this agreement. You can use the attached model withdrawal form, but this is not mandated. To preserve the deadline, it is enough to inform us about the withdrawal before the expiration of the deadline.


Arlows GmbH

Kopernikusstr. 12a,

30853 Langenhagen

Fon: 0511 984229- 25

Fax: 0511 984229- 26

E-Mail: [email protected]


Consequences of revocation


If you cancel this contract then we've got to refund all payments that we have received from you, including the cost of delivery. This has to happen at the latest after fourteen days from the day on that we've received the notice of your revocation. This only applies with the exception of additional costs, which result because you have chosen a different type of delivery as offered by us. To refund the money, we will use the same instrument of payment that you have used in the original transaction, unless something else has been agreed with you. You don't have to pay fees for the payback. We may refuse the refund until we have received the goods back or until you have demonstrated that you have returned the goods, depending on which one is the earlier date. You have to send back the goods promptly and in any case at the latest after fourteen days by the day as you teached us about the revocation of this agreement. The deadline is respected, if you send back the goods before the expiration of the period of fourteen days.


You bear the direct costs of returning the goods.


You only have to pay for a possible decrease of value, if the decrease of value of the goods is not caused by testing the nature or properties and functioning of the goods.


Our cancellation form for download




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